Conclusion
Construction problems and failures can be avoided when Master Specification Part 1: General and QA is fully utilized, alongside Part 3: Execution, which includes a detailed QC plan to be implemented by a qualified inspector. Ensuring manufacturer directions are being followed and industry installation standards are being adhered to is key to training the installer and crews, avoiding deficiencies, or catching and correcting them in a timely manner, and avoiding costly failures.
In the author’s experience, they have never found a tile or stone failure fully following industry standards and manufacturer’s instructions—it is always the opposite. The failure is never due to one deficiency but due to many compounding deficiencies. The industry standards represent years of experience and scientific testing from a consensus group of industry professionals who volunteer their time and efforts to help architects, installers, and owners have successful tile and stone installations. The key to a successful tile and stone installation is to write good specifications fully utilizing the QA and QC sections of the Master Specification. This will help ensure there is adequate oversight to oversee and verify that industry installation standards, manufacturers’ directions, and the specifications are followed correctly.
Author
Donato Pompo, CTC, CSI, CDT, ITS, CTS, CSS, MBA, is the founder of Ceramic Tile and Stone Consultants (CTaSC), and of the University of Ceramic Tile and Stone (U of CTS). He has more than 35 years of experience in the ceramic tile and stone industry, from installation to distribution to manufacturing of installation products. Pompo provides services in forensic investigations, quality control (QC) services for products and installation methods, training programs, testing, and on-site QC inspection services. He received The Construction Specifier’s 2012 article of the year award for his feature titled “Avoiding the Fall—Specifying ceramic, glass tile, stone, and terrazzo for slip resistance.” Pompo can be reached at donato@ctasc.com.
